🔐Login Help
If you're having trouble logging in, here's what the most common error messages mean and how to fix them.
⚠️ Tip: First, make sure you're running the latest version of the game. Outdated clients may cause login issues.
If you're having trouble logging in, here's what the most common error messages mean and how to fix them.
⚠️ Tip: First, make sure you're running the latest version of the game. Outdated clients may cause login issues.
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Common Error Messages
🛠️ "The game server is down for maintenance." The game is temporarily unavailable. Maintenance typically lasts 15 minutes or less. ⏳ "A new Season begins now!"
A game Season has passed. During Seasons, your army is fed and paid, your peasants produce food and pay taxes, and you are granted a large batch of movement points. You can change your Season times from Manage Kingdom. ⚠️ "Only one player from this device is allowed."
There is already a player tied to this device. Enter the player name associated with the device. ❌ "Please choose another name".
Certain phrases are not allowed in Conquest!. Try a different name. |
❌ "Token mismatch."
Ensure your device's time is synced to an Internet time server and try again. Instructions for various devices can be found here. For further help, please contact support below. ⏳ "A new Age of Conquest! begins now!".
A player has won the game. All players are set to level one and gifted several magical items for surviving. Your player will automatically join the new Age. ☠️ "You have been eliminated."
Your player has been killed by another. Create another player to begin again. ⚠️ "This account will be removed after mm dd HH:MM".
You have requested your account be permanently removed. To cancel, select "Enter Kingdom" before the specified time passes. 🔑 "Incorrect player and/or password."
If you have forgotten your player name, please contact support below. If you have an email address configured your password can be emailed using the option under the login settings. |